Windows XP clients not getting update from Windows Server Update Service 6.2
This computer has not reported status yet.
Open %windir%\WindowsUpdate.log and check for any errors.
2013-03-15 14:47:00+0530 1156 5f8 Successfully opened event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{37798831-4507-451C-BAAE-F99C795147B9}.bin for reading.
2013-03-15 14:47:00+0530 1124 5c4 Trying to make out of proc datastore active
2013-03-15 14:47:00+0530 1124 5c4 Out of proc datastore is now active
2013-03-15 14:47:00+0530 1156 5f8 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2013-03-15 14:47:00+0530 1156 5f8 Failed to obtain cached cookie with hr = 80248008.
2013-03-15 14:47:00+0530 1156 5f8 Failed to upload events with hr = 80248008.
2013-03-15 14:47:05+0530 1156 488 Service received SERVICE_CONTROL_STOP control
2013-03-15 14:47:05+0530 1156 700 Exiting Service Main
2013-03-15 14:47:05+0530 1124 5c4 Out of proc datastore is shutting down
2013-03-15 14:47:05+0530 1156 700 WUAUENG ServiceMain exits. Exit code is 0x240001
2013-03-15 14:47:06+0530 1124 5c4 Out of proc datastore is now inactive
2013-03-15 18:22:25+0530 764 b34 WUAutoUpdateAtShutdown failed, hr=8024000C
2013-03-17 10:00:07+0530 764 1d8 WUAutoUpdateAtShutdown failed, hr=8024000C
2013-03-17 16:16:01+0530 764 364 WUAutoUpdateAtShutdown failed, hr=8024000C
2013-03-17 18:22:11+0530 764 300 WUCheckForUpdatesAtShutdown failed, hr=8024000C
2013-03-17 18:22:14+0530 764 21c WUAutoUpdateAtShutdown failed, hr=8024000C
2013-03-17 18:49:14+0530 768 404 WUAutoUpdateAtShutdown failed, hr=8024000C
2013-03-17 19:54:04+0530 764 764 WUAutoUpdateAtShutdown failed, hr=8024000C
2013-03-25 19:05:21+0530 1096 798 WU client succeeds CClientCallRecorder::BeginFindUpdates from AutomaticUpdates with call id {42FE33F9-85D3-4E4F-9628-37856E612217}
2013-03-25 19:05:21+0530 1096 534 WU client executing call {42FE33F9-85D3-4E4F-9628-37856E612217} of type Search Call
2013-03-25 19:05:34+0530 1096 534 DownloadFileInternal failed for http://WSUS:8530/SelfUpdate/wuident.cab: error 0x80190194
2013-03-25 19:05:34+0530 1096 534 IsUpdateRequired failed with error 0x80244019
2013-03-25 19:05:34+0530 1096 534 OS Version = 5.1.2600.2.0.65792
2013-03-25 19:05:35+0530 1096 534 DetectCompressionType returning type 1, hr=0x0
2013-03-25 19:05:35+0530 1096 534 Parse failed: error 0x80070057
2013-03-25 19:05:35+0530 1096 534 Parse failed with 0x80070057
2013-03-25 19:05:35+0530 1096 534 Sync of Updates: 0x80070057
2013-03-25 19:05:35+0530 1096 534 WU client failed Searching for update with error 0x80070057
2013-03-25 19:05:35+0530 1096 534 Search Callback Failed, hr is 0x80070057
2013-03-25 19:05:35+0530 1096 534 Setting next AU detection timeout to 2013-03-25 14:34:49
2013-03-25 19:05:35+0530 1096 534 Setting AU scheduled install time to 2013-03-26 06:30:00
2013-03-25 19:05:35+0530 1096 534 WU client calls back to search call AutomaticUpdates with code Call failed and error 0x80070057
2013-03-25 19:05:35+0530 1096 534 WU client completed and deleted call {42FE33F9-85D3-4E4F-9628-37856E612217}
2013-03-25 19:05:40+0530 1096 458 REPORT EVENT: {9C73BB66-43A5-465D-AEC3-CC3918FE2CBA} 25 2013-03-25 19:05:34+0530 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80244019 SelfUpdate Failure Software Synchronization Error: Agent failed detecting with reason: 0x80244019
2013-03-25 19:05:40+0530 1096 458 REPORT EVENT: {BBEAE000-C625-4613-A251-AF2842BFE644} 26 2013-03-25 19:05:35+0530 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80070057 AutomaticUpdates Failure Software Synchronization Error: Agent failed detecting with reason: 0x80070057
2013-03-25 19:05:40+0530 1096 458 Reopened existing event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{E697D9F0-859E-4E4D-8602-569FCFAFC650}.bin for writing.
2013-03-25 19:05:40+0530 1096 458 Reopened existing event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{A2DB70C1-4A39-418A-B699-56502C82CD59}.bin for writing.
2013-03-25 19:06:57+0530 1096 2bc Triggering AU detection through DetectNow api
2013-03-25 19:06:57+0530 1096 798 AU received event of 1
2013-03-25 19:06:57+0530 1096 798 WU client succeeds CClientCallRecorder::BeginFindUpdates from AutomaticUpdates with call id {97ABB483-8545-4358-B721-E58E936DF2DF}
2013-03-25 19:06:57+0530 1096 534 WU client executing call {97ABB483-8545-4358-B721-E58E936DF2DF} of type Search Call
2013-03-25 19:06:57+0530 1096 534 DownloadFileInternal failed for http://WSUS:8530/SelfUpdate/wuident.cab: error 0x80190194
2013-03-25 19:06:57+0530 1096 534 IsUpdateRequired failed with error 0x80244019
2013-03-25 19:06:57+0530 1096 534 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
Step 01 – Install the Windows Update agent version 7.4.7600.226 on the Windows XP machine, and try.
Obtain version 7.4.7600.226 Windows Update Agent.
Step 02 – Exclude %windir%\SoftwareDistribution folder from AV software, and try.
Step 03 – Reset the data store, and try.
- Stop the Automatic Updates service: net stop wuauserv
- Rename the %windir%\SoftwareDistribution folder to SoftwareDistribution.old
- Restart the Automatic Updates service: net start wuauserv
- Restart the Client PC
Step 04 – Missing/Invalid ‘SelfUpdate‘ virutal directory on IIS
- Open IIS manager on the server, expand: ServerName\Sites\Selfupdate
- Check if the virtual directory is listed.
- If the virtual directory is not listed, create one with the name of ‘Selfupdate‘
- The Selfupdate virtual directory should be pointed to: C:\Program Files\Update Services\SelfUpdate, Check it by clicking Basic Settings of this virtual directory.
- Permission of the Selfupdate virtual directory.
TrustedInstaller Full Control System Full Control Administrators Full Control Users Read and execute CREATOR OWNER Full control ALL APPLICATION PACKAGES Read and execute - Restart IIS settings: IISRESET
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