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WSUS 4 Console crash – Connection Error

August 23, 2017 By Damitha Anuradha Leave a Comment

WSUS Update Services Error: Connection Error

WSUS Console Crash - www.doitfixit.com (1)

Most of the times this happens due to the pending configuration of KB3159706. There are some manual steps to be completed if the above update is installed on the server.
WSUS Console Crash - www.doitfixit.com (2)

Detailed Steps – https://support.microsoft.com/en-us/help/3159706/update-enables-esd-decryption-provision-in-wsus-in-windows-server-2012

Open CMD with Administrative privileges and execute below command as shown in the image.

 "C:\Program Files\Update Services\Tools\wsusutil.exe" postinstall /servicing 

WSUS Console Crash - www.doitfixit.com (1)

After complete the post installation open Server Manager and add HTTP Activation on .NET Framework 4.5 Features.
WSUS Console Crash - www.doitfixit.com (2)

Go to Services.msc and restart WSUS Service. Also make sure to delete MMC Console cache located at %appdata%\Microsoft\MMC

WSUS Console Crash - www.doitfixit.com (3)

After that I was able to open the console. But the KB article requires below changes too.

CMD go to “C:\Program Files\Update Services\WebServices\ClientWebService\” path and execute below command to take the ownership of the file.

takeown /f Web.config
(Trick: If you receive any access denied error, make a copy and rename the original web.config file and change the copy to the original name)
Now assign the ownership of the Web.config file to the administrators group.

WSUS Console Crash - www.doitfixit.com (4)

Now open the config file and make sure to check the value multipleSiteBindingsEnabled=”true” Detailed steps available here.

Now restart the server and open WSUS Console.

WSUS Console Crash - www.doitfixit.com (5)

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